#3: The reviews AI actually quotes
Issue 3 · 2026-10-13
This week's finding
In our sample checks, assistants paraphrased review text far more than they cited star ratings. Reviews naming a job and a place were the ones that showed up.
One fix to try
Update your review request text: "Would you mind mentioning what we did and which part of town you're in?"
Agency corner
Add a "most-quoted review phrases" slide to client reports — it's a concrete, visual win.